隱私政策

Last Updated: 11 Aug 2025
Bakehouse Occasions ("us," "we," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO). By visiting our Shopify Webshop and using our services, you agree to the practices described in this Policy.

1. Information We Collect

  1. Personal Data: When you make a purchase or create an account on our Shopify store, we may collect personal data such as your name, email address, phone number, shipping/billing address, and payment information.
  2. Usage Data: We may automatically gather non-personally identifiable information about your device, browser type, and browsing actions (e.g., pages visited). Shopify's cookies or similar technologies help us improve site performance and user experience.

2. How We Use Your Data

  1. Order Fulfillment: Process payments, arrange deliveries or pickups, and keep you updated on your order status.
  2. Customer Support: Respond to enquiries, troubleshoot issues, and provide tailored support.
  3. Marketing & Communications: With your consent, we may send newsletters or promotions. You can opt out of marketing communications at any time via the 'unsubscribe' link or by contacting us.
  4. Site Analytics & Improvements: Better understand how customers navigate our site, and enhance our offerings accordingly.

3. Sharing Your Data

  1. Service Providers: We may share your data with third-party service providers (e.g., payment processors, delivery partners) strictly for operational purposes. These providers have access to personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
  2. Legal Compliance: We may disclose personal data if required by law or in response to a valid request from a regulatory authority or government body.

4. Cookies and Tracking

We use cookies (small text files stored on your device) to personalise and enhance your shopping experience. You may disable cookies in your browser's settings, but doing so may reduce certain site functionalities.

5. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable safeguards (administrative, technical, and physical) to protect against unauthorised access or disclosure of your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

7. Your Rights

Subject to applicable laws, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your personal data
  • Request deletion of personal data in certain circumstances

To exercise these rights or for related enquiries, please contact us at occasions@bakehouse.hk.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with an updated 'Last Updated' date. By continuing to use our Site after those changes become effective, you consent to the revised Policy.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or data handling practices, please email us at:

Bakehouse Occasions
occasions@bakehouse.hk.